The flood of information in your email inbox?
Do you work in an office, too?
Then you’re familiar with the daily demands of office work, which are sometimes so extensive they’re impossible to manage. In addition to the usual enquiries and the administrative work, your working day is plagued by constant interruptions and time pressure.
The pressure on office workers is constant, and this causes stress.
Wouldn’t you like to have the resources to deal with it better? Can you change things?
Yes, you both can and should. Don’t worry, you’re not alone.
According to figures provided by the Fraunhofer Institute for Work Management and Organisation (IAO), around 18 million people in Germany work in an office.
This represents around 40% of the national workforce. However. there are methods which immediately reduce processing times by 40%. We show them to you on the spot in our own office.
Lean Management in the office field
The Lean Performance Office
The Lean Performance Office (LPO) demonstrates the application of the Lean and KAIZEN philosophy to administration and office work.
In the LPO all the principles of thought and action which are aimed at the improvement of working operations are based on KAIZEN and Lean Management philosophy. The focus is on optimising company processes, combined with the continuous improvement of product, process and service quality.
Administrative work and communication initiatives are managed and regulated efficiently, are applied and put into practice on a daily basis. Standards for repeatable tasks are of assistance here.
The objective: Processes become faster, better, more transparent. Step by step a process of continuous improvement is established, which provides motivation and flexibility for change.
Shaping the present by improvements enables the future to be developed more successfully.
13 good reasons for visiting the Lean Performance Office
In the Lean Performance Office you will learn
5 factors which make us unique
In the Lean Performance Office you receive
The Lean Service Institute shows specialists and executives the pathway to correct application.
We realise that you are a specialist and/or executive with important responsibilities, that your aim is to achieve effective everyday working operations, that you wish to ensure total customer satisfaction… and that your main job has nothing to do with the organisation of administrative and office work.
That’s why we are here to support you!
The Lean Service Institute provides you with the best recommendations and guidelines through the jungle of customer requirements. We show you how you can bring your company to the top with greater efficiency.
As an expert on KAIZEN in the office, speaker and moderator in the lean management and KAIZEN field, I support companies and organisations in achieving increasingly improved results with less and less input, and simply working better as a result.
My aim is to support individuals and teams in creating value and eliminating waste in their processes, on the basis of the slogan: „Simply working better“.
This is our target group
This is not our target group
What clients say
What I liked in particular is the way you showed at multiple levels what „lean“ can mean in administrative/office work. No matter where we look, there are examples of increased efficiency and optimisation. Many small, clearly presented details which make it easier to visualise technical possibilities as a simple solution! The time just flew by, and the management personnel who attended received a significant boost to their motivation when it came to interesting themselves in the application of lean processes to administrative work!
„Perfectly organised. Professional down to the last detail. Friendly, entertaining, gripping. The seminar delivers what it promises. An all-round, comprehensive system.