Welcomes to the Lean Service Institute
Work more flexibly, avoid unnecessary costs and boost your profits.
We’ll help you do it!
Our promise
Use Lean Service management to change your working culture and at the same time increase efficiency and productivity, by implementing the 5 levels.
Determine location
Opportunities are integrated into the different fields of application and recorded in the topic archive.
Optimise self-organisation
Relevant time-consuming issues are identified and reduced to a minimum.
Strengthen cooperation
Cooperative customer and supplier focus, sustainably integrated in the strategy; team results over individual results.
Understand processes
Harmonised and progressively optimised processes in terms of quality, speed and cost transparency.
Change culture
Active employee-oriented management culture within the company, focus on customer needs.
Our spectrum of services
As the Lean Service Institute, we have helped lots of companies to optimise efficiency
and quality with a tailor-made approach to Lean Systems.
Not just on time, but systematically at all levels, boosting productivity enormously.
Lean Service Institute Academy
Trained skills for the office
Competitiveness is also cultivated in everyday office life!
If you want to be able to compete long-term, you need to keep learning, as professional qualifications do not just measure your education or specialist experience, but also your conscious, strategic improvement. When processing everyday office tasks, it quickly becomes apparent, who is able to cope well with the rising demands.
If you regularly refresh your knowledge and continually verify your working practices, you have an invaluable advantage over many competitors, and will also be able to act flexibly and competently in new areas of responsibility.
And last but not least, specialist skills and security also provide more satisfaction at the workplace in all office management issues. Every company where lots of specialists and executives with first class training work together at the cutting edge and provide new stimulus, can use this huge competitive advantage in the long term.
Practical stimuli for your performance
The Lean Service Institute runs the Lean Performance Office at its office in Friedrichsdorf. We hold competent and practical Academy events here for our customers. The offers are aimed at entrepreneurs, specialists and executives.
The wide range of further training measures are managed by experienced trainers, whose focus is always on practical examples and knowledge, tried and tested in everyday situations.
Based on our extensive specialist knowledge, we want to convey content which you can implement and apply in your everyday work.
Use of our know-how to act more efficiently!
The most important details about our Academy program
- Diverse seminars and workshops about Lean Office, CIP and KAIZEN in the office.
- Trainers with long-term practical experience.
- Small groups of max. 10 people.
- Opportunities to exchange experiences.
- The practical seminars are supplemented with regular development steps on our digital learning platform.
In-house seminars – coordinated to meet your individual needs
Are there particular issues at your company that require a tailor-made solution? We will also be happy to convey learning content which is tailor-made specifically to you and your colleagues, on site. We will design a tailor-made training course for you with one or more of our experts, who will specifically focus on the problems at your workplace.
Yes, I would like an in-house seminar!
Our services
Lean Office – Success factors for administration
Nowadays, almost every employee has to deal with paperwork, even self-employed people, craftsmen, scientists and creative people. In the Western World, scientific work, and thereby office work, is a key competitive factor, not just for large companies.
With lean office, work can be completed without waste in a swift process. Just like in production, administrative processes can also be optimised to maximise the added value for the customer. Here is also makes sense to identify and omit unnecessary work.
Optimal use of working time
Many people would like to be able to control their work, instead of being controlled by their work. The ideal situation is to have focussed and structured work, where you can set the right priorities and complete really important tasks, so that you can enjoy a well-deserved break in the evening with a clean conscience.
Studies show that, in offices, around one-third of the working time is lost on pointless tasks. A company that optimises its office processes can save unnecessary costs, impress customers, and motivate and retain employees. For many companies, the office is also the interface for the production department – to ensure success, both have to flow properly.
Change of culture across all levels
With lean office, you look at different stage of administrative work, from the first determination of the location, the improvement of self-monitoring and cooperation to a better understanding of processes which could eventually lead to a real change in culture.
On the one hand, the support of management (the board of directors, company management and owners) as well as open and honest communication, and on the other hand a convincing, practical depiction of useful tools and evident results are key for the success of the introduction of lean office in companies.
As a result, we have created the „Lean Performance Office“ based on our 20 years of experience, where you can assess and photograph the implementation live.
Support for all departments and levels
Too many calls, e-mails, requests, processes and to-dos – almost everyone is affected by this in the modern world. We believe that everyone, be it owners, managers, executives, team leaders, employees or solopreneurs, can rethink and optimise their way of working and should do so, if they want to create more space for what is really important – creativity and their private life.
We want to enable people in all roles and sectors to adjust their way of working to the competition of our fast-paced life, and not drown in work.
Our consultation and coaching is not just intended for individuals, but also for teams who want to optimise their cooperation and reduce interfaces.
We consult company management and team leaders to ensure they provide the right environment and the necessary know-how to employees, and we enable people in all kinds of administrative positions to deal with the improvement to their working processes autonomously and on their own responsibility.
About us
Lean Service Institute – Knowledge that you retain
The Lean Service Institute focuses on offices, i.e. indirect departments.
The reason for this focus is due to the greater potential for improvement here. From the improvement of processes to greater self-responsibility. The opportunities in offices are not even close to being exploited. Accordingly, at our seminars we provide examples from everyday office life and apply lean methods in the form of group exercises and simulations.
This give you more time for important matters!
Our world is full of tasks, obligations, paths, conversations and information, a large portion of which wastes our time, is useless knowledge and pure ballast. Lots of people feel manipulated and miss quality in their professional and private life. We want to do something to help that.
We want to convey things which will inspire, motivate and truly enrich life – both professionally and privately.
Uncomplicated, implementable and entertaining
To ensure that our teachings are not lost in the overall flood of information, we do not just place emphasis on relevant knowledge, but also effective teaching. Our methods are efficient and can be implemented immediately. Our coaching is charactered by the long-term practical experience of our trainers, the fact that it is easy to understand and, last but not least, its high entertainment value.
Our philosophy
Working Together for Your Company‘s Development
Substanial improvement
Guarantee success
Our comprehensive corporate consultancy methods aim to cover all aspects of your company. That‘s why we always ask you four questions at the start of our consultancy programme:
MEANING
- How meaningful is your workday?
- What can you affect with your work?
- In which areas do you have a say in what goes on and what influence do you have on decision-making?
- To what extent are your ideas in demand?
FUN
- How would you describe working with managers and colleagues?
- How respectful are your dealings with each other?
- In what way does fun play a role in your work?
PRIDE
- How would you evaluate the success rate of your work?
- What kind of recognition do you receive for this?
- What do the results of your work mean to you?
SUCCESS
- Do you enjoy your success?
- Take a little time to think about these questions.
- We do this every day. And we would be pleased to do so in partnership with you.
Determine potential for improvement
Lean Start-Up Principle
We apply the Lean Start-up principle, rapidly achieving initial success with lean processes.
We bring new products and services to the market that have been tested and evaluated by customers early on. This reduces the risk of failure.